Online Banking
First Time User Instructions

NEW HOME BANKING SITE EFFECTIVE FEBRUARY 1st

Here are 8 steps you need to take to access your
NEW Home Banking site.

1.  Visit cityofmemphiscu.org and click on NetTeller. You will see our NEW Home
     banking site.

2.  At NetTeller ID, type “cu” and your account number (Example: cu12345)

3.  At NetTeller Password, type your temporary password which is “cu” and the last four digits of your social security number. (Example: cu6789)  It will alert you that a password change is required.

4.  You will first need to accept the Online agreement by checking the “I Agree” box. Then, click “Accept.”

5.  On the next page, change your Password. It must contain a combination of numbers and letters.

6.  Next, you will be asked to set up 3 security questions. After you have chosen your questions and answers, click Submit, on the next page you will be asked to edit or confirm your questions.

7.  Finally, you will need to enter an email address and a security question for when you need to reset your password.

8.  You are now logged into the NEW online banking for the first time; you should see your accounts and balances.

Quicken Users Click Here For Instructions To Connect To Our NEW ENHANCED NetTeller

Main Office:
2608 Avery Avenue
Memphis, TN 38112
Phone: 321-1200
FAX: 321-1212

Raleigh Branch:
2897 Covington Pike
Memphis, TN 38128
Phone: 385-1783
FAX: 385-1275

Downtown Branch:
109 N. Main Street
Memphis, TN 38103
Phone: 528-0700
FAX: 525-0775

Mt. Moriah Branch:
2678 Mt. Moriah Terrace Cove
Memphis, TN 38115
Phone: 360-1818
FAX: 363-9736

Whitehaven Branch:
1264 E. Shelby Drive
Memphis, TN 38116
Phone: 398-1101
FAX: 398-4402

Whitten Road Branch:
1900 Whitten Rd., Ste. 102
Memphis, TN 38133
Phone: 869-4135
FAX: 869-4139

 
Your savings federally insured to $250,000!